Privacy Policy

Who we are

BGH Construction’s privacy policy outlines how the organization collects, stores, and uses the personal information of anyone doing business with the company subject to the Privacy Act 1988. Following the Australian Privacy Principles (APP) and the General Data Protection Regulations (GDRP), BGH Construction safeguards the privacy of website visitors and customers. This policy applies to everyone, including the employees of BGH Construction, business partners, associated companies, and other related entities. 

By ‘Personal Information, we mean any information related to an identifiable natural person who can be By ‘Personal Information, we mean any information related to an identifiable natural person who can be recognized directly or indirectly by using data such as name, identification number, or location. The personal details also cover the sensitive information about a person’s race, ethnicity, sexual preferences, political opinion, gender, economic, cultural, and social identity, criminal history, and membership in a political association. By agreeing to provide the personal information, you allow us to collect, store, and disclose the information under this Privacy Policy.

How We Use Personal Information ?

BGH Construction collects, stores, and discloses personal information only to provide the products and services. Therefore, the collection of personal data may vary according to the construction services. For example, we may collect the information of your adequate insurance, proposed construction site address, evidence of your ownership of the site, and financial details when you make payment to us. 

When you access our website, we collect your personal information like name, address, and contact details that you submit in order to get back to you in time. In addition, we collect the usage data that includes your IP address, browser type, and version, referral source, geographical location, length of visit, page views, as well as the timing, frequency, and patterns of your research. This usage data helps us to improve our website and services. We collect personal information through various channels like websites or telephones. In addition, we may collect the information through cookies, web beacons, tags, and navigational data collection.

We use any information that you submit when you place an inquiry on our website for marketing and selling purposes. We may also process the information related to the customer relationship to manage relationships with customers and promote the products and services. Under this privacy policy, we may process personal information where necessary for legal claims, establishment, and other administrative procedures.

In addition to the reasons mentioned before, we may use your personal information wherever necessary while protecting your vital interests.

Collection of Personal Information

Apart from collecting your information directly, we may collect your personal information from your legal representative, financer, real estate agents, and government agencies by undertaking searches. In the case of third parties, we will obtain your consent before collecting your personal information.

Sharing Personal Information

We may share your personal information with anyone in our group of companies or its subsidiaries, if necessary, for legal purposes. 

Under this policy, we also reserve the right to share personal information with our legal teams, such as insurers and professional advisors, if necessary for the purposes of managing risks, establishment, insurance coverage, and legal claims. Whether it is in or out of court proceedings, we may disclose your personal information wherever required or necessary. The sharing of personal information with our contractors and suppliers allows them to contact you regarding the services and products.

Financial transactions are no exception. Our payment service providers require the transaction data of the clients for the processing of payments, refunds, and dealing with queries related to such payments.

Third-party suppliers of goods and services can also access personal information from our websites to sell their relevant products to you. We are only responsible for sharing personal information with the third party on our end. Once the third-party suppliers contact you, they will give you a copy of their own privacy policy regarding the use and sharing of personal information.

Reasons for Collecting and Sharing Personal Information

There are various reasons for which we collect, use, and share your personal information. Such as:

  1. To provide building services
  2. To analyse trends
  3. To provide other related services
  4. For any legal requirements
  5. To understand customer needs and ensure their satisfaction
  6. To learn about user behaviour
  7. To improve services
  8. To send you promotional offers and newsletters
  9. To gather demographic information

In addition, you can change or modify your personal information anytime by contacting BGH Construction.

Your Rights

As per the data protection law, you reserve certain rights about whether or not we process your personal information. Some of your rights are:

  1. The right to data portability
  2. The right to erasure
  3. The right to rectification
  4. The right to access
  5. The right to withdraw consent
  6. The right to complain
  7. The right to object to processing
  8. The right to restrict processing

If you think that we are violating your privacy or processing your personal information without your consent, you may exercise any of these rights in order to protect your personal information. You can either write to us or raise a query on our website regarding the same. 

Amendments

This privacy policy is subject to change. We may change the terms and conditions anytime without any prior notice. You should check the privacy policy every now and then to stay updated. 

Children’s Privacy

Anyone under the age of 18 (Children) is not permissible to provide any information. If we find out that anyone below 18 years has provided their personal information, we will remove it from our servers. Please feel free to contact us if you find out that your children have provided your personal details without your consent or verification.

Get in Touch

We are available 24/7 by fax, e-mail or by phone. You can also use our quick contact form to ask a question about our services.